Order cancellation

Order Cancellation Policy

If you need to cancel your order, please contact us immediately using the form at the bottom of this page.

Processing Fees & Terms

Once an order is placed, the following non-refundable processing fees apply to cancellations:

  • 5% Processing fee for orders cancelled before they ship.
  • 10% Processing fee for orders already processed for shipment.
  • Orders that have already shipped cannot be cancelled.

Note: All cancellation fees are non-refundable.

Cancellation Request Form

Please include your Order Number and Full Name to help speed up the cancellation process.