Lost in transit package
Lost Package Assistance
If your tracking hasn’t updated in a while, note that shipping delays of up to 36 hours can happen due to weather, sorting issues, or technical errors. Most packages resume movement within a day or two.
What to Do:
- Check tracking: Visit the carrier’s tracking page for the latest update.
- Contact the carrier directly: They can provide more details and may start a trace if your package appears stalled.
- Still lost? Reach out to us using the contact form below. We’ll help with insurance claims and arrange a replacement when eligible.
Carrier Contact Info:
- USPS: 1-800-275-8777 — Email USPS
- FedEx: 1-800-463-3339
- UPS: 1-800-742-5877
International Shipments
- Track your shipment regularly.
- Once it arrives in your country, your local postal service may take over. Contact them for updates.
- Customs delays are common and may take several days.
- Still need help? Use the contact form below and we’ll assist further.