Warranty claim
Warranty Claim Instructions
If you have received a defective product, please follow the steps below to help us process your warranty claim as quickly as possible.
1. Check Warranty Eligibility
Review the warranty terms below to confirm your product qualifies for a claim.
Review the warranty terms below to confirm your product qualifies for a claim.
2. Download the Claim Form
Download and print the Warranty Claim Form PDF in the section below.
Download and print the Warranty Claim Form PDF in the section below.
3. Request an RMA Number
Submit the contact form at the bottom of this page to receive a Return Merchandise Authorization (RMA) number.
Submit the contact form at the bottom of this page to receive a Return Merchandise Authorization (RMA) number.
4. Wait for Approval
Once approved, we will provide your RMA number and the correct return shipping address.
Once approved, we will provide your RMA number and the correct return shipping address.
5. Return the Item
Include the completed form in the box and ship the product to the provided address. We will notify you after the item is received.
Include the completed form in the box and ship the product to the provided address. We will notify you after the item is received.
Warranty Claim Form PDF
Click below to download the required form.
Warranty Terms & Coverage
Coverage Summary
- Duration: Coverage starts on the purchase date and continues for the warranty duration stated in the product description.
- Coverage is valid for the original purchaser only and is non-transferable.
- Defective items are replaced with an identical or comparable item. Refunds are issued only if a replacement is unavailable.
What Is Not Covered
- Improper installation, misuse, neglect, or unauthorized modifications.
- Environmental damage such as flood, salt, or chemical fallout.
- Use in racing, off-road, or power-sports applications unless specifically intended.
- Labor, towing, vehicle rentals, or return shipping costs.
Electronic Parts Testing
Electronic parts are bench-tested before shipment. Returned electronic parts are also tested during the warranty process. If an electronic part is found to be fully functional, the warranty claim will be denied, and the customer must pay return shipping if they want the part sent back.
Legal & Limitations
Limited warranty coverage applies to the U.S. and Canada only and is governed by California law. By purchasing, you agreed to these terms at the time of checkout.
Request a Return Authorization
Complete the form below to start your claim. Our team will review your request and respond within 1 business day.