Privacy Policy

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Late updated July 8, 2018
If you landed here, it means that you want to learn how we process your personal data at WC Parts Source LLC and WestCoast Auto Parts.com.

 

Essential information we collect In operating our store: It is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, the indication that you logged in.

● Remember who you are after you log in so that you do not need to authenticate at each click;

● Monitor if our website is running with the high performance we are dedicated to providing;

● Let you browse between products without having to start back from the home page at each click;

● Remember if you put something in your shopping cart before you decide to checkout; and

● Control that your data is processed securely.

We call the information mentioned above “essential information” and we collect it through the use of cookies. Cookies are small text files that most websites uses. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating.

 

Order information you expressly provide
If you buy something from our store, we will need more specific information about you. To fully
process your order and ship the merchandise you selected, we need your personal data such as
your first and last name, your email address and your shipping and billing address. We also use
your contact and order information to send you communication related to the processing of your
order. We will ask you to provide this information in our “checkout page” before letting you
finalize your purchase with the payment.

 

Accounts
You can sign up for an account. This will make us happy because it confirms your
interest in our store. It should also make you happy because we will remember your information
and, when you decide to buy our products, you do not have to provide all of your information over
again -- you just have to log-in. Before registering your account, we will ask you to expressly
provide your consent to this privacy policy. Only if you give us your consent, we will open your
account. We also enable you the possibility to easily withdraw your consent and delete your account. Just
connect with us at the contact details at the bottom of the page.

 

Partial Purchases
If you have started to buy one of our products, but have not completed the purchase, you may
have provided partial information, such as your email. In that case, we might send you an email to
remind you about your interest. If you are not comfortable in receiving further emails of this kind,
we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop
sending you these communications right away.

 

Reviews
If you have completed a purchase, we will send you an email to ask you to review the product you
purchased. We want to be sure that whether you love your purchase or have a complaint, you can
share your opinion with other customers.

 

Personalization
We also use some specific information related to your visit, such as the timestamp of your visit, the
page or the product you viewed, where you are coming from (if you came to our store because you
clicked on an advertisement or you just opened our direct link). This is very similar to the
“essential information,” but we use it to provide you with a personalized experience. The
information on your visit provides us with insights on your interests and allows us to send you
relevant communications. We capture this information through cookies, called a "beacon," that
we allow you to block. Our cookie policy can be found here: Cookie Policy

 

Third-Party Services
Our web site may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through our website and Services. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through our web site Products and Services, and we recommend that you view the privacy policies of each website that you visit.

We use Google Analytics to collect and process certain analytics data; Google provides some additional privacy options described at www.google.com/policies/privacy/partners.

How do we process your information?

We work with third party service providers to provide payment facilitation, parcel transportation, and other services for us. We require these service providers to use or disclose, the information they process on our behalf, only as necessary to perform services on our behalf or comply with legal requirements.
Payment: Our store is PCI-DSS compliant (a very strict industry standard with requirements for the security of credit card information), we use accredited companies to process your credit card information.
Partnering with highly specialized external companies allows us to focus on what we do best: selling great products.

How can you control your personal data?
If you are one of our customers who is in the EU, and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honored to enforce without undue delay: Access, Correct, Erasure, Port, Object. If you cannot exercise your choice on your account page or if you do not have an account with us, please reach out to us, at the contact details at the bottom of this page. We will be more than happy to help.
How long do we keep your data?
We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it.

 

Remedial Measures. If we learn Personal Data is not protected according to our contract, or is being processed beyond your consent, we will take reasonable steps to protect your information and/or cease its illegitimate processing.

 

Recourse.
Inquiries and complaints relating to WC Parts Source LLC's treatment of Personal Data may be directed to: privacy@wc-partssource.com or
WC Parts Source LCC Privacy
PO Box 2407
Apple Valley, CA 92307 USA
Attention: General Counsel
WC Parts Source LLC will respond to any such inquiries or complaints within thirty (30) days.

 

Terms of use Agreement: By continuing to use our website or services after the revised Policy has become effective indicates that you have read, understood, and agreed, to the current version of this Policy.

Update:
If we update our Privacy Policy to reflect a change or improvement of our services or a new legal obligation, we will publish the new version on our website here.  You can determine when this Privacy Policy was last revised by referring to the “LAST UPDATED” date at the Top of this page.