Returns & Refunds Policy Summary
Simple and Easy Returns - There is no need to call for return authorization.
We want your experience when returning a product to be simple and easy. If you ordered a product by mistake or change you mind, we will be happy to accept your return and process a timely refund.
Please read the policies below governing returning a product.
- Items must be returned within 30 days, complete and in its original unmarked manufacturer's packaging for a refund of the part price.
- Electronics Items that have the original sealed packaging opened are non-returnable.
- Damage to a product caused by improper installation or handling by the customer will deem that product non-returnable and will not be covered under warranty.
- No returns on computers, computer chips. Shipping charges are not refundable unless the return is due to our mistake.
- There will be a 15% restocking fee on all returned items. We may waive the restocking fee at our discretion.
- Some items may be subject to a more restrictive return policy. Those items subject to this special return policy will state they are subject to a different return policy and have a link to that policy on the product page.
- Refuse deliveries, or if the carrier returns a package because an invalid address was provided, the cost of return shipping will be deducted from your refund.
- Original shipping costs are nonrefundable unless it was our error.
- Return shipping costs is the responsibility of the purchaser unless it was our error;
- Items returned without customer name, address, and order number will not be processed for a refund or exchange.
- If any product is modified, altered, painted, installed, or disassembled in any way, the item is non-returnable.
- WC Parts Source LLC is not responsible or liable for labor fees associated with the installation, removal, modification, or repair of any product purchased regardless of circumstance.
- Time to process a refund. Allow 10 business days from the time we receive the returned item(s) for the refund to be processed. You will receive an email when a refund has been processed.
- When will the refund appear on your Credit/debit card account, or Paypal account: Please allow 5 business days from the time the refund is issued for it to become visible on your credit card, Bank, or Paypal account.
To make a return - Return
For a defective product - Warranty Claims
For shipping damage - Shipping Damage
For Core return - Core return