Return Policy

Return Policy
RMA - Return Merchandise Authorization

customer-satisfaction.pngSimple and Easy Returns.

We want your experience when returning a product to be simple and easy. If you ordered a product by mistake or changed your mind, we will be happy to accept your return and process a timely refund.

Warranty Coverage

Return Policy

We makes every effort to ensure all items in a customer's order are delivered undamaged and in excellent condition. Please make sure to inspect your package upon delivery and notify us immediately about any missing, damaged, or incorrect items. If we are not notified of any problems with your package within 5 business days of delivery, then it is assumed the correct items arrived in good condition.
As our parts are sourced from various suppliers and manufactures, strict return procedures are imposed upon us when processing returns. For more information about our return guidelines, please read below.

Frequently Asked Questions

1. How to return an item:
2. Items that are ineligible for return:
3. When is an RMA needed?
4. How to proceed after you receive an RMA:
5. What if my return is rejected?
6. When will I receive a refund or replacement?
7. Are there any restocking fees?
8. PayPal's non-refundable fees:
9. Questions related to: Shipping Damage, Lost or Missing packages, Warranty claims


1. How to return an item?
A Return Merchandise Authorization (RMA) form and number is required for all returns. Customers must contact us within 30 calendar days of delivery date to receive an RMA.  Go here to - Make a return

2. Items that are ineligible for return:
Non-returnable items include, but are not limited to:
(1) All electrical parts and components that have their sealed packaging opened.
(2) Tools.
(3) Special ordered items.
(4) Any non-new item that has been installed, altered, used, or otherwise no longer in original received condition.
(5) Any new item that has been installed, altered, used, or otherwise no longer in brand new condition.
(6) Any item not purchased from WestCoast AutoParts.com or WC Parts Source LLC.
(7) Any item with the genuine manufacturer label missing, damaged, altered, or otherwise unreadable.
(8) Any item deemed non-returnable by the manufacturer.

The listing on our website is a general catalog. Items may not always be labeled as one of the above categories. Our RMA agents reserve the right to determine whether an item fits into any of the above categories at their discretion.

3. When is an RMA needed?
A RMA is needed for all returns.

4. How to proceed after you receive an RMA:
Once a return is authorized, we will email you an RMA number. Then, follow the instruction on the return form. We must receive the item(s) within 30 calendar days of the receipt of order. Returns beyond 30 calendar days of receipt of order will not be honored. All returned items must be in new condition, within the original packaging, and fit for resale. All returns must have the genuine manufacturer label unaltered and intact, and do not alter or write on the original packaging. Be sure to include the RMA form in your return package. Please use a reliable shipping carrier for your return, and provide us the tracking information through our Contact us form.

5. What if my return is rejected?
If returned item(s) does not pass our guidelines, or does not have an RMA number indicating prior authorization, your return will be denied. If a returned part is damaged during transit back to our facility, it will also be rejected. In either case, the customer has the option to have the returned item(s) shipped back at their expense. Your package will be held for 14 business days after we receive it before being discarded After this time, we are no longer responsible for the item(s).

6. When will I receive a refund or replacement?
If the returned part(s) passes inspection, refunds will be issued within 5 business days after the return delivery date. Issuing time for replacements will vary depending on when we receive your return and availability of the parts.

7. Are there any restocking fees?
A 15% restocking fee may be applicable to all returned parts. Depending on the circumstances, our RMA agents will determine special exceptions on a case by case basis.

8. PayPal's non-refundable fees:
Effective 11-01-2019 - Orders paid with PayPal will have 2.9% deducted from the refund amount. This is due to PayPal's policy to no longer refund the 2.9% fees charged on the purchase transaction when a refund is issued. (International sales  - 4.4% transaction fee plus a fixed fee based on currency received.) We will still absorb the fixed transaction fee.