Policy, Terms and Conditions of use.
We appreciate your business and hope you shopping experience is easy and pleasant. If for any reason you are not completely satisfied with your shopping experience, please contact us and gives us a chance to resolve any issue you might have.
Be sure to view our FAQ and Help Pages.
Payment Policy
We accept the following payment methods:
- Visa
- MasterCard
- Discover
- American Express
- JCB
- Dinners Club
- PayPal
- PayPal Credit
- Apple Pay
- Amazon Pay
- Google Pay
Creating an account
One of the many benefits of creating an account is being able to track the progress of your order throughout ordering, processing, and shipping of your order. If you need to make a return, you will also be able to track the progress of the return. When placing an order, all the information that is required to place the order is the same information that is needed to create an account. When you create an account the only additional information you provide is a password. Creating an account allows you to view the information about your order on our web site.
Order processing times
Most orders are processed and shipped within one business day after the order is placed. If your order will take longer than two business days to process and ship, we will contact you. When your order is processed to ship, it will be updated with tracking information. You will receive an email at the email address used when the order was placed indicating that your order has shipped. See - Get it Fast! for more details.
Ordering cancelling
Please contact us as soon as possible to cancel an order. We may access a 5% order processing fee that will be NON-REFUNDABLE. If your order is already processed to ship, we may access a 10% order processing fee that will be NON-REFUNDABLE. If you order has already shipped, we will not be able to cancel the order. PayPal as a payment orders: PayPal will no longer refund the fees they charge when a payment is processed and them refunded. Therefore if we cancel your order due to your request, the PayPal fees will not be refunded. Bulk purchases, Bulk pre-paid orders have a different cancellation policy listed below.
Order status, order Tracking. See - Order status, Order tracking
Shipping, shipping transit times. See - FAQ's (8) Shipping times, methods, questions
International shipping, APO, FPO, Customs, Duties, Taxes, Fees. See - FAQ's (9) International Orders, APO, FPO, Customs, Duties & Fees, questions
State Sales Tax. See - California State Sales tax
Signature Required Shipments
For security purposes we may require a signature at the time of delivery of an order. It is best to have the order delivered to the billing address. Business address should have an "Attention to" name provided.
Returns
We guarantee a stress-free return policy. Items must be returned within 30 days of receiving the items unless otherwise stated in the item description. For more details see - Return Policy
Returns, Refunds and Title
WC Parts Source LLC, WestCoast AutoParts.com, does not take procession to returned items until the item arrives at our return location.
Refused Shipments
Shipments that are refused or orders canceled after item(s) have shipped may be subject to a 10% percent restocking fee and shipping costs.
Damaged Items
Damaged or missing items must be reported to us within 24 hours of receiving the item. Please keep all package contents including packaging material for inspection by the carrier. See - Shipping Damage for more information.
Risk of Loss
All purchases of physical items from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Lost in transit Items, Domestic - We will work with you to locate your lost item. We will file an insurance claim when available to recover the loss as a courtesy to you. See Lost or Missing package
Lost in transit Items, International - We will work with you to locate your lost item. We will file an insurance claim when available to recover the loss as a courtesy to you. We suggest using USPS Priority Mail, rather than USPS First-Class Package International Service to lessen the risk of a lost shipment. See Lost or Missing package
Package theft - "Porch theft" is a crime and will be investigated as a theft. We and our insurance carrier aggressively pursue all claims of package theft as a crime. For USPS deliveries, the USPS Postal Inspector will investigate the crime. In most cases a sworn affidavit stating the package was not received will be required from you. It is recommended that you file a police report. In some cases a police report will be required. For more information see Package shown as delivered but never received.
Defective Items
Please see Warranty for Limited Warranty information and how to make a warranty claim for a defective product.
Product Disclaimer
The purchaser is responsible for inspections before installing products. WC Parts Source, LLC will not be responsible for any loss or damage or injury from any cause including defects of any products we carry. Some products are NOT D.O.T. approved or intended for street use. Buyer agrees to indemnify and hold Sellers harmless from any claim, action, or demand arising out of incident of the buyer's installation or use of products purchased from WC Parts Source LLC.
Trade Marks and Copyrights
All symbols and other are registered trademarks are the property of their respective owners. All others are property of WC Parts Source LLC.
We reserve the right to refuse service
We may refuse service when we believe providing service will cause an excessive amount of customer support burden, such as excessive phone support and/or other types of communications. We may refuse service when we believe fraudulent or unlawful activity will occur. We will never refuse service on the basis of race, color, religion, natural origin, disability, gender, or sexual orientation.
Electronic Signatures:
For purposes of this transaction, you hereby agree to the use of electronic signatures, use of electronic contracts, and to fully accept the terms and conditions contained herein.
Limit to our Liability:
In the event of a claim against us by you, you agree that the legal limit of our liability to you shall not exceed the value of the merchandise or service purchased by you. Our liability will not exceed the cost you paid for the merchandise or service.
Safety equipment, such as Seat Belts are not guaranteed by the seller to perform any safety functions and should only be used at your own risk. The manufacture of a product may provide a separate warranty and / or performance claim.
Under no circumstance will we be held liable for information on our website. As a free service to our customers we may publish general repair and specification information on our website. This information may contain typos or other such inaccuracies and will will not be held responsible. You should verify any information you find on our website.
The purchaser is responsible for inspections before installing products. Neither the seller nor WC Parts Source LLC will be responsible for any loss or damage or injury from any cause including defects of any products we carry. Some products are NOT D.O.T. approved or intended for street use. Buyer agrees to indemnify and hold Sellers harmless from any claim, action, or demand arising out of incident to the buyer's installation or use of products purchased from WC Parts Source LLC.
Choice of Laws, Waiver, and Claims:
This agreement shall be governed by the laws of the State of California. Any failure on our part to exercise or enforce any right or provision of these Terms and Conditions will not be deemed to be a waiver of such right or provision. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions herein shall remain in full force and effect. Any dispute arising from this transaction must be brought to our attention in writing within one (1) year from the date of the transaction or be forever barred. Any such claim or cause of action must be filed in the State of California, and you hereby waive all defenses of lack of personal jurisdiction and forum non-convenience.
Feedback & Comments
Any opinions left on the website are screened and moderated by WC Parts Source LLC . If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary…) or inaccurate, WC Parts Source LLC reserves the right to refuse or modify it.
Miscellaneous:
You agree that you provided to us the email address, physical address, and telephone numbers that are in our records, and it is your responsibility to provide us with any current or updated contact information. You further agree that any email message that we send to you is deemed to have been effectively received by you and constitutes due notice to you for any purpose required in these Terms and Conditions. We reserve the right to change these Terms and Conditions and the content of our web site at any time. We are organized to do business in the State of California and are governed by the laws of the State of California. Notwithstanding any other provision herein to the contrary, we reserve the right to suspend or enlarge any time frame specified herein, and/or request additional documents or information from you, in order to comply with any applicable local, state, or federal law, ordinance, or regulation. Furthermore, any time frame set forth may be suspended or extended in our discretion with or without notice to you in the event that we encounter technical difficulties concerning our web site or otherwise, or encounter any other delays attributable to acts of God, including but not limited to fires, hurricanes, and other storms. We reserve the right to refuse service to anyone.
Bulk orders: We consider a bulk order as any order with a single SKU order quantity of 10 or more. Bulk orders placed and then cancelled using PayPal as a payment method will be have the refund amount reduced by PayPal's non-refundable processing fee (PayPal keeps these funds). We advise the uses of Visa, MasterCard, Discover, American Express, JCB, Dinners Club, as a payment method for bulk orders.
Quantity Limit and change:
We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer that we believe would violate any of our business practices, applicable laws or policies.
We also may require verification of information prior to the acceptance and/or shipment of any order.
Bulk pre-order orders:
Bulk quantity pre-orders of over 10 quantity of an item cannot be cancelled after the order is placed, and are not returnable. This does not affect warranty coverage. If you purchase more than a quantity of 10 of the same items on a pre-order, you cannot cancel the order or later return the items for a refund. Cancellation exception: (1) If the order is not shipped to you within 30 days of the expected release date stated at the time the order was placed, you can request cancellation and a refund be issued. (2) If the manufacture contact us and expects the items ordered to be delayed more than 60 days from expected release date stated at the time the order was place, we will contact you and give you the option to cancel the entire order.
Bulk pre-order payment method:
Bulk pre-order purchases shall not be paid using PayPal, Amazon Pay, Google Pay, Apple Pay. Orders placed using these payment methods will be cancelled and refunded. PayPal payment will be reduced by PayPal's non-refundable processing fee (PayPal keeps these funds). Acceptable payment method are Visa, MasterCard, Discover, American Express, JCB, Dinners Club. Business's may contact us if you would like to inquire about bulk discounts and/or a business line of credit.
Availability and correctness of product, and other information:
We will make every attempt to ensure that information on this Web Site is accurate, complete and current as it relates to content or product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.
Site Policies, Modification, and Severability
We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Cookie Policy:
We utilize cookies when you visit our website. By using our Website or Services, you are agreeing to the use of Cookies and similar technologies for the purposes described in our Privacy Policy. For more information about Cookie use, see - Cookie Policy
California Residents
California Proposition 65 WARNING
By using our website and/or services, you agree to these Policies, Terms and Conditions of use, and acknowledge receipt of these notices.