Fast Help 5 FAQ

Ordering & Stock — Quick Help

(1) Is the item I want in stock?

If you see the Add to Cart button, the item is in stock. Add to Cart button

Out-of-stock items display an out-of-stock icon Out of stock icon

(2) When will out-of-stock items be back in stock?

Stock availability dates are uncertain. Request a stock notification to be alerted when the item returns, or check back weekly. Our store inventory updates immediately when items become available.

(3) Can I place an order over the phone?

Phone orders are not accepted — here’s why. Please use our online store. For help with online orders, contact us.

(4) Do you allow returns?

Yes. See our Return Policy for details.

(5) How fast will I get my order?

Orders placed by 11:00 AM Eastern Time (Mon–Fri) typically ship the same business day. Orders placed after 11:00 AM ET or on weekends/U.S. holidays ship the next business day. See Transit Times for USA and International estimates.

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